Frequently Asked Questions

Ordering & Eligibility

Who can purchase from Denti Care Enterprizes?

Our products are intended for licensed dental professionals, clinics, and dental laboratories. We reserve the right to verify professional credentials before processing orders.

Do you offer bulk or wholesale pricing?

Yes, we offer volume pricing for qualifying dental practices and labs. Please contact us directly to discuss your needs and set up a B2B account.

Products

Are your infection control products latex-free?

Please refer to each product's individual listing for latex content information. If you have specific allergy concerns, contact us before ordering.

Do your impression materials meet ADA/ISO standards?

Yes, our impression materials are sourced from reputable manufacturers and meet applicable industry standards. Spec sheets are available upon request.

What endodontic products do you carry?

We carry a range of endodontic materials including files, sealers, and obturation supplies. Browse our Endodontics collection or contact us for specific product availability.

Shipping & Fulfillment

How long does shipping take?

Orders typically ship within 1-2 business days. Delivery times vary by location. Expedited shipping options are available at checkout.

Do you ship internationally?

We currently ship within the US. For international inquiries, please contact us directly.

Returns & Support

What is your return policy?

We accept returns on unopened, undamaged products within 30 days of purchase. Due to the nature of dental supplies, opened or used items cannot be returned for health and safety reasons.

How do I contact customer support?

You can reach us via the contact form on our website or by email. We aim to respond within 1 business day.